Do you love technology? Do you enjoy being creative? Do you have a passion for customer service and thrive on helping people? Are you outgoing, warm, and friendly? Then we may have a job for you.
The Technology and Maker Services Specialist is key to our guests’ experiences at the library. As the person our guests go to for assistance at our Technology Desk and in our Maker Studio, you make sure they get what they need, providing solutions and a wonderful user experience. You must love working with people, exhibit patience, and enjoy problem-solving.
You’ll provide an amazing library experience to each guest by:
- Helping them be successful in using computers, software, equipment, and their own devices by providing information and basic instruction.
- Assisting them in the Maker Studio with their DIY projects and troubleshooting problems.
- Planning and presenting Maker and Technology classes.
- Providing recommendations of devices, equipment, kits, and technology that they’ll enjoy.
- Booking computers, equipment, and tech help.
- Troubleshooting equipment and assisting in making sure everything is working correctly so our guests have a seamless experience.
We provide a dynamic, engaging team environment. Exceptional service is our passion, and we pride ourselves on being caring and friendly. We are committed to making everyone’s experience enjoyable.
Qualifications include:
- Bachelor’s degree.
- Experience teaching technology and/or in planning and presenting library programming.
- At least two years of work experience with the public.
- At least two years of experience using computers in a work or educational environment.
- Proficiency in using computers and other devices, including smartphones and tablets.
- Reliable transportation.
A job description is available online or at the Guest Services Desk. This is a full-time position that averages 37.5 hours per week, including two evenings and a Saturday rotation and some Sundays. The salary range is $20.69 - $22.76 DOQ. Benefits include IMRF pension plan, and paid time off (sick, vacation, and personal). This is a year-round position.
Submit a cover letter, resume, and three references to Sharon Byerly, Head of Technology and Maker Services, by email to
Candidates selected for an interview must prepare a 5-10 minute technology lesson.
The Indian Prairie Public Library District is located in Darien, Illinois, serving 43,000 residents in the communities of Darien, Willowbrook, and Burr Ridge. The library is extremely busy with a wide variety of services and programming. Our residents love our services and the warm and friendly staff! Indian Prairie Public Library is an equal opportunity employer. For further information about the library, visit ippl.info.
